Featured Site eToro Open FREE Account Visit Broker etoro problems you may have when you trading list below: Why can’t I login ? It seems that you cannot enter your... more" />

eToro Trading Problems

Featured Site

etoro problems you may have when you trading list below:

Why can’t I login ?

It seems that you cannot enter your trading account.

Before opening a support ticket, we would like to check the following:

1. Have you entered your username and password correctly?

2. Are you receiving any error messages?

You might also find the following steps helpful:

1. Close your browser cache

Featured Site

2. Try to login again

3.Try using another browser (IE, Mozilla FireFox, Google Chrome etc…).

4.Check your internet connectivity

– Make sure you are not already connected in another window or platform.

Pending stocks

When opening a stock order while the market is closed, it will show as “pending” until the market opens. Fore the markets opening times, please click here.  ( Don’t forget to adjust the time zone to GMT +00:00). Please also be aware that your trade will be executed at the first available market rate.

I have received error 115

There are a variety of social characteristics that are considered for eligibility to receive this specific promotion.Our proprietary model looks at levels of social activity and engagement in Facebook before it finds it as an authenticated account.These will include the age of your profile, the number of posts, shares, conversations, likes, friends, logins, profile status and picture and many other parameters….. Unfortunately, it seems that you did not meet the eligibility for this specific promotion.

I forgot my password, how can I retrieve it?

In order to retrieve your password, kindly follow these simple steps:

Featured Site

1. Click “Forgot your password?“.

2. Enter your eToro registered email address.

3.Click Submit

An email will be sent to the provided email address with a unique reset password link.

·        The link can be used once and is valid for 24 hours only.

·        Once your password has been changed, simply login with your new password.

* If you used a different email than the one you registered with, your password will not be retrieved.

I have received error 118

There are a variety of social characteristics that are considered for eligibility to receive this specific promotion.

Our proprietary model looks at levels of social activity and engagement in Facebook before it finds it as an authenticated account.These will include the age of your profile, the number of posts, shares, conversations, likes, friends, logins, profile status and picture and many other parameters…..Unfortunately, it seems that you did not meet the eligibility for this specific promotion.

Where can I leave a suggestion?

If you wish to leave a suggestion/feedback you are invited to click here.

Firewall

It seems your computer has a FireWall preventing you from connecting to eToro’s platform.

In order to open the FireWall ports please contact your administrator/Internet service provider and ask him to help you with opening the following FireWall ports: #443, 843.

Featured Site

Should you require further assistance or information, please chat live with us during our business hours.

I am trying to login to the Webtrader through Google Chrome and it says I have a missing Plug-in, How can I solve it?

In order to resolve the situation, please follow these instruction:

1. Go to chrome://plugins

2. Click the “details” link (its in the right top corner). It will extract the plugin’s tree.

3. Find the two occurrences of “Shockwave Flash” plugin.

4. Disable the item which contains the word “Chrome” in the “Location”.

5. Make sure the second item is Enabled. If it’s asking you to download and install any new version of flash, do it!

You can also login from a different browser (IE, Mozilla, Etc…)

If you are experiencing difficulties, please contact our support team via live chat.

My Firewall is blocking my Login, How can I fix it?

In order to open the FireWall ports please contact your administrator/Internet service provider and ask him to help you with opening the following FireWall ports: 443, 843 and 80.

Featured Site

Comments are closed.